Dear Active Recovery Essentials Customer,
As a family company we genuinely care for our customers and are hoping that you and your loved ones are staying safe and healthy during this challenging time.
We remain dedicated to providing you and with the essential supplies and equipment you need. This will not be easy as supply chains are disrupted and some of our work force shifts home; however, we will fight to continue servicing you as we always have and believe we are well-positioned to do just that.
In response to the COVID-19 outbreak, we are committed to the following:
Care of our Employees
Implementing remote work where applicable and prioritizing employee safety.
Continued Delivery Services
At this time, we have not experienced any delays in delivery. However, if that changes we will let you know.
Proactive Inventory Planning
We are actively monitoring and planning around out of stock and low stock inventory. We are currently experiencing backorders on some cleaning and disinfection products.
Following CDC Guidelines
We continue to closely monitor the current situation with the Coronavirus (COVID-19) and are following all CDC and regulatory guidelines.
Increased Daily Cleaning Routines
This includes mandatory hand washing and sanitization of surfaces in our workplace.
Exceptional Customer Service
Our customer service team is standing by at firstname.lastname@example.org to answer any questions or concerns you may have about your order and delivery.